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R.N. Williams Garden Services

Commercial & Domestic Ground Care

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FAQ

FAQ
 
Q1. How can I be sure that the garden waste you take away is disposed of properly?
A1. We are Registered Waste Carrier's with the Environment Agency, and will provide you with a
Duty of Care, Controlled Waste Transfer Note. We pay for the disposal of your waste at a
designated site. A copy of our license can be seen on request.
 
Q2. Do I need to supply any tools/equipment or electricity?
A2. No, we come fully prepared with all the tools needed to carry out your job. All our power tools
are petrol driven.
 
Q3. Will I need to be at home when you carry out work for me?
A3. No, not at all, we are happy to continue if you are in work, or need to pop out. You would have
received a written quotation by this point so we will know exactly what work to carry out.
 
Q4. Are you insured?
A4. Yes, we have Public Liability. A copy of our insurance can be seen on request.
 
Q5. Do you give prices over the phone?
A5. No, without seeing your garden we would not be able to give you a true price. We would
normally arrange a time to meet you at your garden, to discuss your requirements. Then once
seeing your garden we could work a price out for you.
 

Q6. When should I pay you?

A6. Unless otherwise agreed in writing by the business, the account is due for immediate payment on

the completion of the work. The Client must make payment by cash/cheque or other if arranged (BACS

or Standing Order on regular contracts).

 

Q7. What areas do you cover?

A7. We cover Llanelli Town Centre, Felinfoel, Swiss Valley, Llangennech, Llywnhendy, Bynea, Loughor,

Garden Village, Seaside, Sandy, Pwll, Burry Port, Pembrey, Kidwelly, Trimsaran, Pen y Mynydd,

Five Roads, Pontyates, Meincau, Pontyberem, Drefach, Llannon, Cross Hands, Tumble, Gorslas, Hendy,

Bont, Pontlliw, Pontardulais. If there are any villages in these areas we have missed out we would cover

them. We also cover Swansea and Ammanford, but these areas would require a full days work. If your in

doubt always give us a call, because depending on our current workload, and area we are working in, we

will always try to help.

If you have any further questions that are not answered here, please do not hesitate to contact us. We look forward to hearing from you.
 
 
 

Call your Llanelli Gardener for your

Free Written Quotation

Tel: 01554 776435 - Mob: 07813 094659

e-mail:rnwilliamsgardenservices@hotmail.co.uk